How to return or exchange your order

Your right to withdraw (14-day return window)

If you are a consumer shopping from within the EU, you have the legal right to withdraw from your purchase within 14 calendar days of receiving your order, without giving any reason. To meet the withdrawal deadline, it is enough to send your notice of withdrawal before the 14-day period expires.

Condition of returned items

Items must be returned unworn, unwashed, with all original tags attached, and in their original packaging where possible. We reserve the right to refuse returns that show clear signs of wear, washing, or damage caused by the customer.

How to start a return

Go to our return request page, enter your order number and the reason for your return, and submit the form. You can also email us directly at returns@styleless.eu with your order number.

Return shipping costs

Return shipping costs are covered by the customer, unless the item received is faulty, damaged, or incorrect. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive and inspect your return, we will process your refund to your original payment method via Stripe within 14 days, in accordance with EU consumer protection law. We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent them back, whichever is earlier.

Exchanges

To exchange an item for a different size, submit a return request via our return page and note the preferred size in the reason field. All exchanges are subject to current stock availability:

• Standard stock items: If the requested size is temporarily out of stock, we will notify you via email with estimated restock times, or offer you a standard refund.
• Limited drops & Pre-orders: Due to the exclusive nature of these products, exchanges are strictly limited. If the requested size is sold out, we cannot manufacture additional units and a standard refund will be issued instead.

Replacement items are shipped only after the original item has been received and inspected.

Faulty or incorrect items

If you received a faulty, damaged, or incorrect item, contact us at returns@styleless.eu with your order number and clear photos of the issue. You are entitled to a repair, replacement, or refund under the statutory legal guarantee described in our Terms & Conditions.